Job # 25290 Patient Access Specialist – Call Center 

Acclivity Healthcare - Your personable, proven partner! 
Since 1999, Acclivity Healthcare has served the specialized recruiting and staffing needs of leading healthcare employers nationwide. Our clients range from independent physician practices to national healthcare systems and insurance providers. We are proud of our 18,000+ successful placements with quality-oriented organizations that recognize the value of better talent. 

Compensation and Schedule for the Patient Access Specialist – Call Center 
Patient Access Specialist – Call Center – Full-time, onsite, $21-$23 per hour, Monday to Friday, 8:00am to 4:30pm. Excellent opportunity to join a major hospital group! 

Required Qualifications of the Patient Access Specialist – Call Center 
- 2+ years of recent high-volume call center experience required 
- Recent healthcare experience preferred 
- Bilingual in English and Spanish preferred 
- High school diploma or GED required 
- Must successfully pass a criminal background check and drug screen 

Responsibilities of the Patient Access Specialist – Call Center 
- Answer phones and respond to telephone inquiries quickly and appropriately 
- Provide exceptional customer service in a high-volume call center environment 
- Act as a resource/liaison for team members, internal and external customers  
- Transfer calls to other departments 
- Obtain accurate patient demographics when assisting patients  
- Perform some functions in EMR systems 

About the Company 
This well-known and successful healthcare system has remained a symbol of quality for nearly 40 years. They are the 5th largest healthcare system in the nation, with more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. This organization has won numerous awards as a top healthcare employer because of its excellent work environment and commitment to their employees’ growth and success. This organization has an immediate need for a friendly and communicative Patient Access Specialist to join their team!